Need Help?

I have questions about the solid shampoo

I feel like my hair hasn't been rinsed properly.

This can happen sometimes. When your hair is used to chemical products, it tends to "suck up" the chemicals. Because it's not used to natural hair products, it takes a while to adjust and goes through a sort of "detox" process. This explains why it might seem like your hair is badly rinsed. When you switch to a natural shampoo, you have to get through this difficult detox period, but it's worth it in the end! In the meantime, you could always rinse your hair with a vinegar and water solution, or use an apple cider vinegar rinse to solve the problem until it goes away naturally – which it will! 


Can the solid shampoo for oily hair be used on colour-treated hair?

Yes! Our shampoos are sulphate-free, so you can use our shampoos for oily hair on colour-treated hair. 


Does it contain sodium bicarbonate ? 

Our Scots pine shampoo does not contain sodium bicarbonate.  :)


I'm worried that by rubbing the shampoo directly over my head, I'm getting my hair tangled.

No need to panic!

You don't have to rub the shampoo directly over your hair. You could also rub it between your hands, like a soap, and then apply it!

We have a little tip too... Lean your head forward so you can really work the shampoo into the roots and spread it over your scalp. There's no need to rub it through the lengths of your hair, as they'll be washed when you rinse the shampoo off!


How long does the shampoo last?

This depends on factors such as whether your hair is long, thick, short, etc. However, it should last for as long as two bottles of liquid shampoo. :)


Could you tell me why the Scots Pine solid shampoo is not recommended for pregnant women?

Our Scots Pine solid shampoo is not recommended for pregnant women as it contains essential oils. 


Do your solid shampoos have a neutral pH?

No, the pH of our shampoos is between 5 and 6, so they don't have a neutral pH.


Is the Christmas shampoo available all year round, or is it a limited edition?

Our Christmas shampoo is a limited edition, but it comes back every year! It's always sold during the winter period. 


Don't you have any shampoos for grey hair ? 

We welcome all your feedback and comments, and we've told our amazing innovation team that some of our customers have asked about this. However, for now, we don't have a shampoo specifically for grey hair. 


Why is the solid shampoo with litsea cubeba not recommended for breastfeeding women?

Our shampoo with litsea cubeba is not recommended for pregnant or breastfeeding women as it contains essential oils. 


Do your shampoos contain silicones ? 

No, there are no silicones in our shampoos !


How much do your shampoos weigh ?

Our shampoos weigh approximately 55 grams. 


I use plant-based hair dyes and I wanted to know if your solid shampoos are compatible with them ? I saw that coconut oil was one of the ingredients, and I'd heard that coconut oil can strip hair colour when it's used on dyed hair... 

Coconut oil does not strip plant-based hair dye from your hair. Quite the opposite ! It's actually recommended that you apply coconut oil to colour-treated hair to hydrate and revitalize it. 

What's more, our shampoos don't contain sulphates, so they're perfectly compatible with colour-treated hair. :) 


Why is the solid shampoo not recommended for pregnant or breastfeeding women ?

This solid shampoo contains essential oils, wich is why it isn't recommended for women who are pregnant or breastfeeding. 


What is the pH of your shampoos ?

Our shampoos have a pH between 5.0 and 6.0. 


Ce shampoing solide nouveau format ne rentre plus dans mon pot en verre Lamazuna, comment faire ?

En effet, malheureusement les nouveaux formats de nos shampoings étant plus larges ils ne rentrent plus entièrement dans le pot en verre. Cependant, rien n'est perdu avec nous !

Continuez à utiliser le pot en verre pour d'autres solides comme votre déodorant par exemple. Son couvercle aéré permet tout de même de servir de support pour nos nouveaux shampoings, ils sont plus grand mais plus plats donc ils tiendront parfaitement sur le couvercle pour sécher comme il faut. 

Vous pouvez aussi utiliser nos Pochouettes en tissu dans lesquelles nos shampoings en palet entrent parfaitement.

Mais nous avons pensé à tout, bientôt une surprise arrive pour ranger et faire sécher tous vos cosmétiques solides... patience !


Combien de temps durent ces nouveaux shampoings format palet ?

Nous effectuons des test de durée sur la totalité de nos produits au fur et à mesure car cela prend du temps !

Nos anciens shampoings en forme de cannelé duraient en moyenne 4 mois (pour une utilisation tous les 3 jours environ). Nous reviendrons vers vous rapidement avec une durée pour ces nouveaux shampoings, mais ils durent au moins aussi longtemps assurément !


Quel shampoing est le mieux adapté à mon type de cheveu ?

Nos shampoings solides, avec ou sans huile essentielle, sont classés en différentes catégories pour s'adapter aux différents types de cheveux. Des cheveux les plus secs aux cheveux les plus gras, voici comment nous classons nos shampoings : 

- Pour les cheveux très secs : shampoing sans huile essentielle à l'huile de coco vierge

- Pour les cheveux secs : shampoing à l'huile essentielle d'orange

- Pour les cheveux secs à normaux : shampoing à l'huile d'Abyssinie

- Pour les cheveux normaux à gras : shampoing à l'huile de pin sylvestre

- Pour les cheveux gras : shampoing à la spiruline et l'argile verte

- Pour les cheveux très gras : shampoing à l'huile essentielle de litsée citronnée.

Le plus important est de trouver le shampoing qui nourrit, apaise ou fortifie vos cheveux en fonction de vos besoins, n'hésitez pas à lire les fiches produits de chacun de nos shampoings, tout y est !

Pour les cheveux bouclés ou colorés, l'parès-shampoing vous aidera à finaliser de belles boucles et / ou à prendre soin de vos cheveux colorés.