Need Help?

I have questions about the solid shampoo

I feel like my hair hasn't been rinsed properly.

This can happen sometimes. When your hair is used to chemical products, it tends to "suck up" the chemicals. Because it's not used to natural hair products, it takes a while to adjust and goes through a sort of "detox" process. This explains why it might seem like your hair is badly rinsed. When you switch to a natural shampoo, you have to get through this difficult detox period, but it's worth it in the end! In the meantime, you could always rinse your hair with a vinegar and water solution, or use an apple cider vinegar rinse to solve the problem until it goes away naturally – which it will! 


Can the solid shampoo for oily hair be used on colour-treated hair?

Yes! Our shampoos are sulphate-free, so you can use our shampoos for oily hair on colour-treated hair. 


Does it contain sodium bicarbonate ? 

Our Scots pine shampoo does not contain sodium bicarbonate.  :)


I'm worried that by rubbing the shampoo directly over my head, I'm getting my hair tangled.

No need to panic!

You don't have to rub the shampoo directly over your hair. You could also rub it between your hands, like a soap, and then apply it!

We have a little tip too... Lean your head forward so you can really work the shampoo into the roots and spread it over your scalp. There's no need to rub it through the lengths of your hair, as they'll be washed when you rinse the shampoo off!


How long does the shampoo last?

This depends on factors such as whether your hair is long, thick, short, etc. However, it should last for as long as two bottles of liquid shampoo. :)


Could you tell me why the Scots Pine solid shampoo is not recommended for pregnant women?

Our Scots Pine solid shampoo is not recommended for pregnant women as it contains essential oils. 


Do your solid shampoos have a neutral pH?

No, the pH of our shampoos is between 5 and 6, so they don't have a neutral pH.


Is the Christmas shampoo available all year round, or is it a limited edition?

Our Christmas shampoo is a limited edition, but it comes back every year! It's always sold during the winter period. 


Don't you have any shampoos for grey hair ? 

We welcome all your feedback and comments, and we've told our amazing innovation team that some of our customers have asked about this. However, for now, we don't have a shampoo specifically for grey hair. 


Why is the solid shampoo with litsea cubeba not recommended for breastfeeding women?

Our shampoo with litsea cubeba is not recommended for pregnant or breastfeeding women as it contains essential oils. 


Do your shampoos contain silicones ? 

No, there are no silicones in our shampoos !


How much do your shampoos weigh ?

Our shampoos weigh approximately 55 grams. 


I use plant-based hair dyes and I wanted to know if your solid shampoos are compatible with them ? I saw that coconut oil was one of the ingredients, and I'd heard that coconut oil can strip hair colour when it's used on dyed hair... 

Coconut oil does not strip plant-based hair dye from your hair. Quite the opposite ! It's actually recommended that you apply coconut oil to colour-treated hair to hydrate and revitalize it. 

What's more, our shampoos don't contain sulphates, so they're perfectly compatible with colour-treated hair. :) 


How much do your shampoos weigh ?

Our shampoos weigh approximately 55 grams. 


Why is the solid shampoo not recommended for pregnant or breastfeeding women ?

This solid shampoo contains essential oils, wich is why it isn't recommended for women who are pregnant or breastfeeding. 


What is the pH of your shampoos ?

Our shampoos have a pH between 5.0 and 6.0.