Need Help?

I have questions about the menstrual cup

How to use the cup?

Bonjour, Quelle est la durée de vie moyenne de vos cups?

Nous préconisons de changer de cup au bout de 10 ans :)

What exactly is the menstrual cup made from ? . . .

Our menstrual cup is made from silicone. It doesn't contain any latex, phthalates or bleaching agents.

What size of cup should I choose?

When it comes to choosing the size of your menstrual cup, we usually recommend that women with heavy menstrual flow or who have given birth vaginally should use size 2. Women with light flow and who haven't had a vaginal birth should use size 1. 

However, these are general guidelines. Knowing your body well will also help you to choose the size that's right for you. It's also important to know that there are no (excuse the pun) one-size-fits-all rules. Some women who have not given birth vaginally may be perfectly comfortable with size 2, while some women who have heavy flow but aren't used to using tampons, or who have quite a narrow vagina, may be more comfortable with size 1.

If you already use super or super-plus tampons, size 2 should work for you. If you're not used to wearing tampons or only use slim or mini tampons, opt for size 1.  

It goes without saying that you should always take your anatomy into account – and everyone's anatomy is different. You can compare the dimensions of the different cups to work out which one is the best fit for your body. 

If you don't want to worry about emptying your cup often during the first days of your period and/or when you have heavier flow, we recommend using size 2. Because it has a larger diameter than size 1, you can leave it in for longer. But if you're not comfortable with using the larger size, you can always use size 1 and simply empty it more often if necessary. 

How safe is the menstrual cup?

Our manufacturer has obtained ISO 13485:2003 certification. This confirms that its quality management system meets the standards for the production of medical devices. It is the most widely recognised quality standard in the world for medical devices.   

Two criteria guarantee the quality of our menstrual cup: medical and platinum. 

Platinum silicone is – as its name indicates – a type of silicone that uses platinum as a catalyst. Platinum is a very rare, very stable metal, with a melting point above 1750° C. The other, more frequently used method for making silicone involves using peroxides. This method is cheaper, but the resulting silicone is less stable. Platinum silicone does not present the health risks of peroxide silicone, which can release volatile organic compounds. 

Our silicone is also "medical grade". This quality is attributed after conducting various laboratory tests to evaluate, in particular, the resistance and elasticity of the material. The silicone that we use complies with numerous international standards, including the USP Class 6 standard, which means that it can remain inside the human body for 30 days. 

Is it possible to return or exchange the menstrual cup ? . . .

For hygiene reasons, we don't accept exchanges for our menstrual cups. So, if you're not sure which size to order, just get in touch. We'll be glad to help !

Not apply in England


Can I take a bath if I'm wearing a menstrual cup ? . . .

Of course, there's no reason why you shouldn't. You can also wear it when you go swimming!

Can I trim the stem ? . . .

Yes, you can trim the stem if you find it is too long.